BOOKING Policy for SHUI Restaurant

Effective Date: 20/06/2023

We’re delighted you’ve chosen to dine with us. To ensure every guest enjoys a smooth and memorable experience, we kindly ask that you review our booking policies below. These guidelines help us provide the best possible service, accommodate special requests, and prepare for your arrival.


1. Large Group Bookings

  • For groups of 8 guests or more, our Chef’s Banquet is required.

  • The banquet includes Starters, Sides, Mains, and Dessert, tailored to your group’s preferences and dietary needs.

  • Portions are larger than our À La Carte menu, offering a shared dining experience.

  • We welcome your input—share your favourite dishes to help us customise your banquet.

Sitting Times

  • All bookings are for a 2-hour sitting.

  • If you require more time, please contact us prior to your booking.

Booking Guarantee

  • A Credit Card Guarantee of $60.00 is required to confirm your reservation.

  • Funds will be verified but not charged at the time of booking.

  • Please check your booking details carefully so we can hold your table.

Guarantee & Cancellation Policy

  • A credit card pre-authorisation is required to secure your table.

  • No charges are made at booking.

  • Cancellations within 24 hours or non-attendance will incur a $15 per person fee.

Function Deposits

  • For private functions or large events, a deposit may be required to secure your booking.

  • Deposits are non-refundable if the booking is cancelled within 7 days of the event.

  • Cancellations made more than 7 days prior may be eligible for a refund or transfer, at the discretion of management.

Courtesy & Requests

  • Please contact us if you need to change, update, or cancel your booking.

  • Reservations are allocated to the best available table on the day.

  • We will do our best to accommodate special requests, subject to availability.

Communication & Privacy

  • By booking, you agree to receive communication via email, SMS, or mobile notifications in line with our Privacy Policy.

  • To be removed from our database, please contact the venue directly.

Data & Privacy (Now Book It)

  • You may request to amend or delete your personal information at any time.

  • For more details, please see the Now Book It Privacy Policy.
    If you have any questions about this privacy policy or our privacy practices, please contact us at:

    venue@shuisubi.com